inforMED
MalfunctionPER

COULTER TQ-PREP WORKSTATION

Received Nov 21, 2016 · Event occurred Oct 18, 2016

Report 1061932-2016-00976 · MDR key 6116375

Device

Generic name

Automated Pipetting, Diluting And Specimen Processing Workstations For Flow Cyto

Manufacturer

Beckman Coulter

Model number

N/A

Catalog number

6605429

Product problems

  • Output Problem
  • Output Problem

Patient

Not reported

  • No Consequences Or Impact To Patient
  • No Consequences Or Impact To Patient

Narrative

Additional Manufacturer Narrative

THE CUSTOMER FOUND THAT THE GRAVIMETRIC TEST WAS FAILING. THE CUSTOMER REPLACED THE SYRINGE PLUNGER ASSEMBLY, WHICH REPAIRED THE FAILING REAGENT TESTS. (B)(6).

Description of Event or Problem

THE CUSTOMER REPORTED THE COULTER TQ-PREP WORKSTATION WAS FAILING THE GRAVIMETRIC TEST FOR REAGENT C. ERRONEOUS RESULTS WERE NOT GENERATED AND THERE WAS NO CHANGE OR EFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. CUSTOMER STOPPED USING THE INSTRUMENT AS SOON AS THE PROBLEM WAS DETECTED.

Additional Manufacturer Narrative

SINCE THERE WERE NO ERRONEOUS RESULTS THERE IS NO RISK OF INJURY UPON RECUR OF THIS EVENT AND PER CURRENT PROCEDURES THIS WOULD NOT HAVE BEEN A REPORTABLE EVENT. THE DATE OF EVENT AND THE DATE OF THIS REPORT WERE CORRECTED FROM (B)(6) 2016 TO (B)(6) 2016.