System, Environmental Control, Powered

Arial 900 MHz Call Station, Model Number CSK200-900, with Firmware version: 1.6.3

Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.

Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3

Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.

Arial Server Software Versions 11.1.4 through 11.1.6, SKU 54305, in conjunction with the Arial Mobile Application or Arial Care Giver Application

Certain software versions will not notify end users of calls initiated by call points with the Arial Emergency and Nurse Call System.

Arial Call Station, Model Numbers CSK200 and CSK200MR, is a wireless, battery-operated call device installed inside resident living areas to allow immediate sta

There is a risk that alarms will not be received by the Arial Wireless Emergency Call System and premature depletion of the battery.

Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station.

This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.

Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nu

The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts.

Arial Water Resistant Pendant with Neck Lanyard, Models: 59360 and 2560-59360; mobile patient alarm

Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.

Arial Water Resistant Pendant with Wristband, Models: 59361 and 2560-59361; mobile patient alarm

Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.

Arial Water Resistant Pendant with Long Wristband, Models: 59362 and 2560-59362; mobile patient alarm

Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.

Arial mobile application, model #54630 and #54640 for Android devices downloaded from the Google Play Store as part of the Arial Emergency and Nurse Call system

The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.