MalfunctionFRI
LIVONGO SCALE
Received Apr 8, 2020 · Event occurred Mar 20, 2020
Report 3011196194-2020-00023 · MDR key 9935408
Device
Product problems
- Smoking
- Smoking
Patient
58 YR
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
THE SCALE WAS REQUESTED FOR RETURN TO THE MANUFACTURER FOR INVESTIGATION. NO INJURY TO THE USER WAS REPORTED. AN INVESTIGATION WILL BE CONDUCTED BUT HAS NOT YET BEGUN. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.
Description of Event or Problem
THE PATIENT REPORTED THAT THE SCALE STARTED SMOKING AFTER REPLACING THE BATTERIES.