inforMED
MalfunctionORZ

LIPIFLOW ACTIVATOR II

Received Mar 27, 2020 · Event occurred Mar 4, 2020

Report 3008169506-2020-00001 · MDR key 9892372

Device

Generic name

Lipiflow Activator Ii

Model number

LFD-2000

Catalog number

LFD-2000

Lot number

1907015

Product problems

  • Delivered as Unsterile Product
  • Delivered as Unsterile Product

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

THIS CORRECTION MDR IS BEING SUBMITTED TO ADDRESS INACCURATE INFORMATION IN SECTION F ON THE XML VERSION OF THE PREVIOUS SUBMISSION CAUSED BY A SOFTWARE GLITCH IN THE TRANSMISSION PROCESS. THE INTERNAL NON-CONFORMANCE NUMBERS FOR THIS SOFTWARE ISSUE ARE NR-0148919 AND CAPA-010215.

Additional Manufacturer Narrative

A REVIEW OF RECORDS RELATED TO THE DEVICE INCLUDING LABELING, COMPLAINT TRENDING, AND RISK DOCUMENTATION WILL BE PERFORMED. UPON COMPLETION OF THIS REVIEW, IF THERE IS ANY FURTHER RELEVANT INFORMATION OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE FILED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED.

Description of Event or Problem

IT WAS REPORTED THAT PRODUCT PACKAGING HAD AN OPENING/TEAR UPON INSPECTION. CANNOT CONFIRM IF IT WAS RECEIVED AS IS OR IF IT WAS DUE TO MISHANDLING AT THE CUSTOMER SITE. THE PRODUCT WAS NOT USED.