inforMED
MalfunctionIPF

CHATTANOOGA INTELECT MOBILE COMBO, INT'L STD, 5CM APPL

Received Mar 23, 2020 · Event occurred Mar 13, 2020

Report 9616086-2020-00012 · MDR key 9864812

Device

Generic name

Stimulator, Muscle, Powered

Manufacturer

Djo, Llc

Model number

2778

Product problems

  • Intermittent Energy Output
  • Intermittent Energy Output

Patient

Not reported

  • Electric Shock
  • Electric Shock

Narrative

Additional Manufacturer Narrative

INVESTIGATION REVEALED A DEFECTIVE ULTRASOUND PROBE CABLE AND RUBBER BODY SEPARATING. PARTS WERE REPLACED AND APPLICATOR WAS CALIBRATED. CLEANED UP UNIT, CONTACTS, AND RE-SEATED BOARDS. FULL FUNCTIONAL TEST WAS RAN.

Additional Manufacturer Narrative

NO DEVICE WAS RETURNED FOR EVALUATION. IF THE DEVICE IS RECEIVED, A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF PRODUCT EVALUATION.

Description of Event or Problem

IT WAS REPORTED THAT THE INTENSITY GOES UP ON ITS OWN AND CANNOT BE CONTROLLED; IT GETS VERY HIGH AND SHOCKED A PATIENT. NO FURTHER INFORMATION IS CURRENTLY AVAILABLE.