inforMED
MalfunctionILY

CHATTANOOGA APPLICATOR 9CLS 5X200MW 1040MW

Received Mar 9, 2020 · Event occurred Feb 24, 2020

Report 3012446970-2020-00008 · MDR key 9805356

Device

Generic name

Lamp, Infrared, Therapeutic Heating

Manufacturer

Djo, Llc

Model number

27812

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

NO DEVICE WAS RETURNED FOR EVALUATION. IF THE DEVICE IS RECEIVED, A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF PRODUCT EVALUATION.

Description of Event or Problem

IT WAS REPORTED THAT "THE UNIT WAS GETTING TOO HOT". THERE WAS NO REPORTED PATIENT HARM.

Additional Manufacturer Narrative

H3, H6: DEVICE WAS RETURNED FOR EVALUATION. REPLACED LASER CABLE AND IP BOARD. THE DEVICE WAS CALIBRATED AD PASSED FULL FUNCTIONAL TESTS AND BURN-IN SUCCESSFULLY.