inforMED
MalfunctionILY

CHATTANOOGA APPLICATOR SINGLE 850NM 100MW

Received Mar 9, 2020 · Event occurred Feb 24, 2020

Report 3012446970-2020-00010 · MDR key 9805355

Device

Generic name

Lamp, Infrared, Therapeutic Heating

Manufacturer

Djo, Llc

Model number

27840

Product problems

  • Power Problem
  • Power Problem

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

NO DEVICE WAS RETURNED FOR EVALUATION. IF THE DEVICE IS RECEIVED, A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF PRODUCT EVALUATION.

Description of Event or Problem

IT WAS REPORTED THAT "POWER OUTPUT IS TOO HIGH, GETTING 150MW (MEGAWATTS) ON A 100MW APPLICATOR". THERE WAS NO REPORTED PATIENT HARM. NO FURTHER INFORMATION IS CURRENTLY AVAILABLE.

Additional Manufacturer Narrative

H3, H6: UPDATED PER EVALUATION REPORT OF RETURNED DEVICE. OUTPUT POWER WAS DECREASED. APPLICATOR WAS CALIBRATED WITH A BURN-IN PROCEDURE. OUTPUT POWER WAS VERIFIED TO MEET DEVICE SPECIFICATIONS. THE DEVICE WAS SUCCESSFULLY CALIBRATED AND PASSED FULL-FUNCTIONAL TESTS AS WELL AS BURN-IN.