inforMED
MalfunctionIRQ

RICHMAR

Received Feb 26, 2020 · Event occurred Feb 5, 2020

Report 3012316249-2020-00011 · MDR key 9757416

Device

Generic name

Hydratherm Dlx

Model number

HT-PAT-D120

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

Not reported

  • No Consequences Or Impact To Patient
  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

THE POWER RELAY HAS BURNT WIRES AND THE UNIT IS NOT HEATING. CUSTOMER IS REPORTING BROWNING WIRES ON THE RELAY AS WELL.

Remedial action

  • Repair