inforMED
MalfunctionGJG

MTS DISPENSER 0.5ML

Received Apr 19, 2007 · Event occurred Mar 20, 2007

Report 1056600-2007-00099 · MDR key 939972

Device

Generic name

Manual Dispenser

Model number

NA

Catalog number

MTS9610

Lot number

40295

Product problems

  • Volume Accuracy Problem

Patient

*

  • Therapy/non-surgical treatment, aborted/stopped

Narrative

Description of Event or Problem

THE CUSTOMER REPORTED THAT MTS DISPENSER DID NOT DISPENSE THE CORRECT AMOUNT OF FLUID DURING TESTING. INCORRECT DISPENSE OF FLUID, MAY LEAD TO VARIATIONS IN ANTIGEN / ANTIBODY RATIO AND POSSIBLE ERRONEOUS TEST RESULTS. THE CUSTOMER ABORTED TESTING ONCE THE ISSUE WAS IDENTIFIED. THE DISPENSER WAS TAKEN OUT OF USE, PREVENTING ERRONEOUS RESULTS FROM BEING REPORTED.

Additional Manufacturer Narrative

THE DISPENSER WAS NOT RETURNED FOR INVESTIGATION. NO DEFINITIVE ROOT CAUSE COULD BE DETERMINED. ISSUE RESOLVED VIA PRODUCT REPLACEMENT.