MalfunctionEFS
PHILIPS SONICARE
Received Nov 25, 2019 · Event occurred Nov 14, 2019
Report 3026630-2019-00076 · MDR key 9370472
Device
Generic name
Sonicare Charger
Manufacturer
Philips Oral Healthcare, LlcModel number
HX6100Catalog number
HX8218/02
Product problems
- Temperature Problem
- Temperature Problem
Patient
Not reported
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
EVENT DATE IS APPROXIMATE. THE SONICARE CHARGER IS ACCESSORY TO THE AIRFLOSS AND ESSENCE+ POWER TOOTHBRUSH COMBINATION SYSTEM.
Description of Event or Problem
A CONSUMER REPORTED THAT THEIR SONICARE CHARGER CAUSED A FIRE. NO INJURIES OR PROPERTY DAMAGE WAS REPORTED.
Additional Manufacturer Narrative
ANALYSIS RESULTS: PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.