MalfunctionKNP
HEELWEDGE
Received Nov 22, 2019 · Event occurred Nov 21, 2019
Report MW5091258 · MDR key 9368822
Device
Product problems
- Break
- Product Quality Problem
Patient
68 YR
- Fall
- Fall
Narrative
Description of Event or Problem
A DARCO HEELWEDGE OFF-LOADING SHOE, CAT #HQ4B FAILED WHEN THE STRAP D-SHAPED PLASTIC RING USED TO SECURE THE FOOT STRAP CAME OFF DUE TO POOR STITCHING QUALITY. THIS IS THE THIRD TIME THIS PRODUCT HAS FAILED WHILE IN USE BY ME. EACH TIME HAS CAUSED A MINOR FALL NOT REQUIRING MEDICAL ATTENTION. SINCE I HAVE GONE THROUGH 3 OF THESE SHOES OVER THE LAST 4 MONTHS WITH SIMILAR PROBLEMS. I BELIEVE THE MFR HAS A QUALITY PROBLEM IN CONSISTENT WITH FDA GMP PRACTICES. FDA SAFETY REPORT ID# (B)(4).