inforMED
MalfunctionLCP

COBAS B 101 HBA1C TEST

Received Nov 21, 2019 · Event occurred Nov 1, 2019

Report 1823260-2019-04155 · MDR key 9353382

Add to watch list
Product code (LCP)
Manufacturer (Roche Diagnostics International Ltd.)
Model (B 101 HBA1C)

Device

Generic name

Assay, Glycosylated Hemoglobin

Manufacturer

Roche Diagnostics

Model number

B 101 HBA1C

Catalog number

08038694190

Lot number

ASKU

Product problems

  • High Test Results
  • High Test Results

Patient

Not reported

  • No Consequences Or Impact To Patient
  • No Consequences Or Impact To Patient

Narrative

Additional Manufacturer Narrative

AS THE HBA1C DISC LOT NUMBER IS UNKNOWN, NO RETENTION MATERIAL TESTING CAN BE PERFORMED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. THE EVENT OCCURRED IN: (B)(6).

Description of Event or Problem

THE CUSTOMER COMPLAINED OF QUESTIONABLE HIGH HBA1C RESULTS FOR 4 PATIENTS TESTED ON A COBAS B101 INSTRUMENT SERIAL NUMBER (B)(4) COMPARED TO AN UNKNOWN LABORATORY METHOD. FROM THE DATA PROVIDED, 1 PATIENT HAD DISCREPANT RESULTS. THE DATE OF THE EVENT IS ONLY AN APPROXIMATION AS THE DATE OF THE EVENT WAS UNKNOWN. THE COBAS B101 HBA1C RESULT WAS 8.1%. THE HBA1C RESULT FROM AN UNKNOWN METHOD AT ANOTHER LABORATORY WAS 7.2%. IT WAS UNKNOWN IF THE RESULTS IN QUESTION WERE REPORTED OUTSIDE OF THE LABORATORY.