inforMED
MalfunctionKTN

CLARITY MONO TEST

Received Nov 20, 2019 · Event occurred Oct 7, 2019

Report 9347201 · MDR key 9347201

Device

Generic name

Mono Rapid Test

Catalog number

DTG-MONO

Lot number

228F11

Product problems

  • Suction Failure

Patient

730 DA

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

NURSE USED PIPETTES IN ATTEMPT TO RUN MONOTEST. PIPETTE WOULD NOT PULL BLOOD IN PIPETTE FROM FINGER STICK. MONOTEST CANCELLED. 2 TESTS HAD SAME PROBLEM WITH DRAWING BLOOD INTO PIPETTE. MANUFACTURER RESPONSE FOR MONO RAPID TEST, (BRAND NOT PROVIDED) (PER SITE REPORTER). CLARITY DIAGNOSTICS CUSTOMER SERVICE NOTIFIED OF EQUIPMENT FAILURE. REPRESENTATIVE FROM CLARITY DIAGNOSTICS ARRANGED FOR 1 BOX OF DTG-MONO TO BE MAILED BY (B)(6) GROUND AS REPLACEMENT.