inforMED
MalfunctionOIE

BD VACUTAINER® URINE COLLECTION CUPS

Received Aug 29, 2019 · Event occurred Aug 9, 2019

Report 1917413-2019-01990 · MDR key 8944916

Device

Generic name

Specimen Transport And Storage Container

Catalog number

364975

Lot number

UNKNOWN

Product problems

  • Device Markings/Labelling Problem
  • Device Markings/Labelling Problem

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

IT WAS REPORTED THAT LABEL ERROR OCCURRED BEFORE USE WITH BD VACUTAINER® URINE COLLECTION CUPS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, "WE USE AND DISTRIBUTE AT A HIGH VOLUME YOUR PRODUCT # 364975 WHICH IS A URINE CONTAINER WITH TRANSFER DEVICE. WE HAVE JUST RECEIVED A COMPLAINT THAT THE LABEL (CAUTION) ON THE PRODUCT WOULD ONLY BE IN ENGLISH." AS PER THEIR CONTRACT WE SHOULD PICTOGRAPH OR HAVE BILINGUAL LABELS. "

Additional Manufacturer Narrative

INVESTIGATION: BD HAD NOT RECEIVED SAMPLES OR PHOTOS FROM THE CUSTOMER FACILITY FOR EVALUATION; THEREFORE, THE INVESTIGATION WAS LIMITED. ADDITIONALLY, BD WAS UNABLE TO DETERMINE THE SPECIFIC LOT NUMBER ASSOCIATED WITH THIS COMPLAINT. THEREFORE, A REVIEW OF THE DEVICE HISTORY RECORD COULD NOT BE CONDUCTED.

Additional Manufacturer Narrative

DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. DEVICE EXPIRATION DATE: UNKNOWN. DEVICE MANUFACTURE DATE: UNKNOWN. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED THAT LABEL ERROR OCCURRED BEFORE USE WITH BD VACUTAINER® URINE COLLECTION CUPS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, "WE USE AND DISTRIBUTE AT A HIGH VOLUME YOUR PRODUCT # 364975 WHICH IS A URINE CONTAINER WITH TRANSFER DEVICE. WE HAVE JUST RECEIVED A COMPLAINT THAT THE LABEL (CAUTION) ON THE PRODUCT WOULD ONLY BE IN ENGLISH." AS PER THEIR CONTRACT WE SHOULD PICTOGRAPH OR HAVE BILINGUAL LABELS. "