inforMED
MalfunctionIOY

SUPPORT ARM 178

Received Aug 29, 2019

Report 8010042-2019-00632 · MDR key 8943872

Device

Generic name

Support, Arm

Model number

SUPPORT ARM 178

Catalog number

6693715

Product problems

  • Mechanical Problem
  • Mechanical Problem

Patient

Not reported

  • No Consequences Or Impact To Patient
  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

MANUFACTURER'S REF #: (B)(4).

Additional Manufacturer Narrative

NO SERVICE/REPAIR WAS REQUESTED. NO PARTS WERE RETURNED. THE BROKEN SUPPORT ARM WAS DISCARDED BY THE USER FACILITY. INVESTIGATION WAS BASED ON PICTURE RECEIVED SHOWING THAT THE SUPPORT ARM HAD FALLEN APART AT THE JOINT NEAREST TO THE BRACKET. THE CAUSE OF THE SUPPORT ARM FAILURE HAS NOT BEEN DETERMINED.

Description of Event or Problem

IT WAS REPORTED THAT THE SUPPORT ARM BROKE. THERE WAS NO PATIENT HARM. MANUFACTURER'S REF: (B)(4).