inforMED
InjuryOHT

DEES DEESS GP586 PERMANENT HAIR REMOVAL DEVICE, 350,000 FLASHES HOME USE, IPL HA

Received Jul 29, 2019 · Event occurred Jul 22, 2019

Report MW5088476 · MDR key 8842270

Device

Generic name

Light Based Over The Counter Hair Removal

Model number

GP586

Product problems

  • Patient-Device Incompatibility

Patient

35 YR

  • Burn(s)
  • Burn(s)

Narrative

Description of Event or Problem

MY SKIN WAS SEVERELY BURNED AFTER A FEW MINUTES FROM THIS (B)(6) PRODUCT. I HAD TO SEE A DR, I HAVE BURN MARKS ON MY FACE. I CONTACTED THE (B)(6) AND THEY TOLD ME, WE DON'T CARE ABOUT PROFANITY DEESS GP586 PERMANENT HAIR REMOVAL DEVICE, 350,000 FLASHES HOME USE, IPL HAIR REMOVAL SYSTEM FOR FACE AND BODY, 2 IN 1 [HAIR REMOVAL, SKIN REJUVENATION]. MY SKIN IS BURNED AND BUBBLY. I RETURNED THE PRODUCT AS IT HAD A 30 DAY REFUND. THE COMPANY CLAIMS NO RESPONSIBILITY. FDA SAFETY REPORT ID # (B)(4).