inforMED
InjuryEFS

PHILIPS SONICARE

Received Jul 16, 2019 · Event occurred Jun 20, 2019

Report 3026630-2019-00051 · MDR key 8796629

Device

Generic name

Airfloss

Model number

HX8211

Product problems

  • Patient Device Interaction Problem
  • Patient Device Interaction Problem

Patient

Not reported

  • Tooth Fracture
  • Tooth Fracture

Narrative

Additional Manufacturer Narrative

THE REPORTED INJURY WAS CHIPPED A CHIPPED TOOTH. EVENT DATE IS APPROXIMATE. COMPLAINT RECEIVED FROM THE (B)(6).

Description of Event or Problem

THE CONSUMER REPORTED THAT THEIR AIRFLOSS CAUSED THEIR HUSBAND'S TOOTH TO CHIP DURING HIS FIRST USAGE IN YEARS.

Additional Manufacturer Narrative

ANALYSIS RESULTS: PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.