inforMED
InjuryEFS

PHILIPS SONICARE

Received Jul 9, 2019 · Event occurred Jun 13, 2019

Report 3026630-2019-00049 · MDR key 8773607

Device

Generic name

Airfloss 1.5

Model number

HX8240

Product problems

  • Patient Device Interaction Problem
  • Patient Device Interaction Problem

Patient

Not reported

  • Tooth Fracture
  • Tooth Fracture

Narrative

Additional Manufacturer Narrative

NO INFORMATION PROVIDED. THE REPORTED INJURY WAS BROKEN DENTAL FILLINGS. EVENT DATE IS APPROXIMATE. COMPLAINT RECEIVED FROM THE (B)(6). ANALYSIS RESULTS: THE ROOT CAUSE OF THE CONSUMER'S COMPLAINT COULD NOT BE CONFIRMED AS NO FUNCTIONAL FAULT WAS FOUND WITH THE RETURNED PRODUCT.

Description of Event or Problem

THE CONSUMER REPORTED THAT THEIR SONICARE AIRFLOSS BROKE THEIR DENTAL FILLINGS.