inforMED
MalfunctionLMD

ITRAK 3500

Received Jul 3, 2007 · Event occurred Jun 8, 2007

Report 1225258-2007-00061 · MDR key 874660

Device

Generic name

Radiological Image Processing System

Model number

NA

Catalog number

NA

Lot number

NA

Product problems

  • Other (for use when an appropriate device code cannot be identified)

Patient

YR

  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE IT3500 SYSTEM HAD A TRACKING ERROR. THERE WAS NO PT INVOLVED AND NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

A GE SVC REPRESENTATIVE PERFORMED AN ON SITE INVESTIGATION. THE COMPUTER LOST COMMUNICATION WITH THE TRACKER. THE TRACKER WAS REPLACED DURING THE SVC CALL. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.