inforMED
MalfunctionIME

MEDICHOICE INSTANT WARM COMPRESS

Received Mar 13, 2019 · Event occurred Feb 1, 2019

Report 8416164 · MDR key 8416164

Device

Generic name

Pack, Hot Or Cold, Reusable

Lot number

24818-2

Product problems

  • Temperature Problem

Patient

Not reported

  • No Information
  • No Information

Narrative

Description of Event or Problem

INCONSISTENTLY PERFORMING- SOME TOO HOT WHILE OTHERS ARE TOO COLD. PACKAGING STATES UP TO 115 DEGREES. FEELS MUCH WARMER AT TIMES THAN THIS. OPENED BOX ON UNIT AND HAS NO SLEEVES EVEN THOUGH BOX STATES "WITH SLEEVE." OTHER BOXES HAVE SLEEVES, SIGNAGE BEING PLACED TO USE WITH SLEEVE OR IN PILLOWCASE.