inforMED

CVS HEALTH PEAS

Received Feb 6, 2019 · Event occurred Nov 30, 2018

Report MW5083804 · MDR key 8315390

Device

Generic name

Pack, Hot Or Cold, Reusable

Product problems

  • Burst Container or Vessel
  • Melted

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

MY WIFE AND I PURCHASED A (B)(6) PEAS HOT AND COLD THERAPY PACK APPROXIMATELY NINE MONTHS AGO. WE HAVE BEEN USING IT FOR JOINT AND MUSCLE PAIN AS NEEDED. LAST NIGHT, MY WIFE HEATED UP THE PACK IN THE MICROWAVE PER PRODUCT INSTRUCTIONS FOR 30 SECONDS. BEFORE THE END OF THE CYCLE THE PACK BURST WITH A BANG IN THE MICROWAVE, SPILLING BEADS. I WAITED UNTIL IT COOLED DOWN AND CLEANED UP THE BEADS AND MY WIFE WIPED DOWN THE MICROWAVE WITH (B)(6). WE ARE CONCERNED ABOUT THE CHEMICALS SPILLED INTO THE MICROWAVE, IF ANY, AND THE PACK PLASTIC THAT MELTED. PRODUCT: PERSONAL CARE - MEDICAL, RETAILER: (B)(6), RETAILER STATE: (B)(6), PURCHASED DATE: (B)(6) 2018. I STILL HAVE THE PRODUCT IN MY POSSESSION: YES, IF NOT, DO YOU PLAN TO CONTACT THEM? YES. EXPLANATION: I WILL ATTEMPT TO CONTACT TO GET CHEMICAL CONTAMINATION CONCERNS.