ALINITY I FERRITIN
Received Dec 14, 2018 · Event occurred Oct 25, 2018
Report 3005094123-2018-00233 · MDR key 8165574
Device
Product problems
- Unable to Obtain Readings
- Device Damaged Prior to Use
- Unable to Obtain Readings
- Device Damaged Prior to Use
Patient
Not reported
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
A PRODUCT RECALL LETTER WAS ISSUED TO CUSTOMERS WHO RECEIVED SHIPMENTS OF THE AFFECTED ALINITY REAGENTS TO INFORM THEM OF THE MANUFACTURING ISSUE IDENTIFIED WITH THE REAGENT CARTRIDGE BOTTLE NECKS. THE LETTER INSTRUCTS THE CUSTOMER TO MANUALLY INSPECT EACH REAGENT CARTRIDGE IN INVENTORY BEFORE USE. STAT ASSAYS, ALINITY I STAT HIGH SENSITIVE TROPONIN- I AND ALINITY I TOTAL B-HCG, SHOULD BE INSPECTED FIRST AS A PRIORITY TO ENSURE NO DELAY IN TESTING FOR THOSE ASSAYS. REMOVALS AND CORRECTIONS REPORT NUMBER: 3005094123-11/21/18-002-R.
Description of Event or Problem
THE CUSTOMER OBSERVED ERROR CODES 5818 (REAGENT TRANSPORT ERROR), 5819 (REAGENT CARTRIDGE LOAD ERROR AT REAGENT CAROUSEL POSITION 27) AND 5794 (REAGENT CAROUSEL LOAD ERROR) WHILE LOADING ALINITY I FERRITIN REAGENT LOT: 91532UI00 ON THE ALINITY I PROCESSING MODULE. THERE WAS NO REPORT OF ANY PATIENT IMPACT DUE TO THE POTENTIAL DELAY IN GENERATING FERRITIN RESULTS.
Remedial action
- Recall