inforMED
InjuryIME

ELASTOGEL HYPOTHERMIA MITTS & SLIPPERS

Received Oct 22, 2018

Report 1929833-2018-00001 · MDR key 7992427

Device

Generic name

Pack, Hot Or Cold, Reusable

Model number

TM7008, SL3000

Product problems

  • Adverse Event Without Identified Device or Use Problem

Patient

Not reported

  • Injury
  • Injury

Narrative

Additional Manufacturer Narrative

NO INFORMATION WAS GIVEN AS TO THE LOT NUMBER OF THE PRODUCT USED. THE LOT NUMBER REFERENCES THE PRODUCTION DATE OR A CLOSE PROXIMITY OF THE DATE OF PRODUCTION. THE PRODUCT USED DOES NOT CARRY AN EXPIRATION DATE.

Description of Event or Problem

ON (B)(6) 2017, THE PATIENT SENT AN EMAIL TO SOUTHWEST TECHNOLOGIES EXPLAINING ABOUT 2 WEEKS PRIOR SHE USED THE SLIPPER AND MITT COOLING GEL PRODUCTS ON HER HANDS AND FEET DURING CHEMOTHERAPY AND SUFFERED SEVERE FROSTBITE ON HER FINGERS AND TOES AS A RESULT.

Remedial action

  • Recall