inforMED
MalfunctionDWQ

TRIVEX SYSTEM CONTROL UNIT WITH BUILT IN PUMP

Received Oct 11, 2018 · Event occurred Sep 11, 2018

Report 1220948-2018-00079 · MDR key 7957433

Device

Generic name

Varicose Vein Albation System

Catalog number

7210386F

Product problems

  • Failure to Conduct
  • Failure to Conduct

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

WE HAVE RECEIVED THE DEVICE FOR EVALUATION AND WE HAVE CONFIRMED THE REPORTED INCIDENT. INITIALLY, WE OBSERVED THE CONTROL UNIT TO OPERATE ON ALL SETTINGS AND FUNCTIONS. HOWEVER, UPON FURTHER TESTING, WE NOTICED A HESITATION IN THE OPERATION OF THE RESECTOR AND OBSERVED THAT THE HARNESS CONNECTOR WAS LOOSE. THE CONNECTOR WAS MOST LIKELY DAMAGED BY THE OPERATOR WHILE MOVING THE RESECTOR POWER CABLE NEGLIGENTLY OR DURING INSERTION/REMOVAL OF THE RESECTOR POWER CABLE INTO THE CONTROL UNIT. A LOOSE CONNECTOR CAN CAUSE INTERMITTENT CONNECTION AND CAN CAUSE THE HANDPIECE TO OPERATE INTERMITTENTLY. THERE WAS NO INJURY TO THE PATIENT. THE ISSUE WAS DETECTED DURING PRE-USE CHECK AND THE PROCEDURE WAS COMPLETED USING A DIFFERENT CONTROL UNIT.

Description of Event or Problem

DURING PRE-USE CHECK, THE HANDPIECE FAILED TO OPERATE WHEN IT WAS CONNECTED TO THE CONTROL UNIT.