HOYER PRESENCE
Received Oct 9, 2018 · Event occurred Jun 7, 2018
Report 3010605276-2018-00007 · MDR key 7946233
Device
Generic name
Electric Patient Lift,
Manufacturer
Apex Health Care Mfg., Inc.Model number
HOY-PRESENCE-SCatalog number
HOY-PRESENCE-S
Product problems
- Inadequate or Insufficient Training
- Inadequate or Insufficient Training
Patient
84 YR
- Fall
- Injury
- Fall
- Injury
Narrative
Additional Manufacturer Narrative
H3. THE FACILITIES MAINTENANCE REPAIRED THE LIFT PRIOR TO NOTIFYING HTE MANUFACTURER OF THE INCIDENT. COMPLAINT#2018004 HAS BEEN ENTERED INTO OUR SYSTEM. THIS LIFT HAS NOT YET RETURNED AS OF THIS WRITING.
Description of Event or Problem
WE RECEIVED THE MDR EVENT FROM OUR USA CUSTOMER AND IT STATED AS BELOW: IT WAS REPORTED TO THE MANUFACTURER BY THE END USER, PER THE END USER, "A FALL THAT THEY HAD WHILE USING A HOYER PRESENCE." UPON SPEAKING TO THE FACILITY, THE RESIDENT FELL OUT OF THE SLING WHILE BEING MOVED IN THE LIFT. WHEN THE RESIDENT WAS PICKED-UP, THE STRAP CAM OFF THE CRADLE. THE RESIDENT FELL OUT OF THE SLING BACKWARDS, HEAD FIRST. THE RESIDENT WAS SENT TO THE HOSPITAL VIA 911 AND SUSTAINED A LACERATION TO THE LEFT BACK SIDE OF THE HEAD THAT REQUIRED 8 STAPLES. COMPLAINT#(B)(4) WAS ENTERED INTO (B)(6) SYSTEM.