inforMED
MalfunctionJJE

AU5800 CHEMISTRY ANALYZER

Received Sep 25, 2018 · Event occurred May 2, 2016

Report 9612296-2018-00306 · MDR key 7906796

Device

Generic name

Analyzer, Chemistry (photometric, Discrete), For Clinical Use

Model number

AU5800

Catalog number

A94907

Lot number

NA

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE COMPLAINANT REPORTED THAT THE INSTRUMENT EXPERIENCED PROBLEMS WITH INACCURATE OR ERRONEOUS RESULTS, ION-SELECTIVE ELECTRODE (ISE) . THERE WAS NO REPORT OF PATIENT RESULTS RELEASED FROM THE LABORATORY. NO PATIENT CONSEQUENCES OR ADVERSE PATIENT EFFECTS WERE REPORTED AS A RESULT OF THIS EVENT. NO CALIBRATION DATA WAS SUPPLIED FOR THIS INCIDENT. THE COMPLAINT DEVICE WAS AVAILABLE FOR EVALUATION.

Additional Manufacturer Narrative

THIS REPORT IS BEING SUBMITTED RETROSPECTIVELY PER FDA REQUEST RECEIVED ON 25 MAY 2023. THE INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(4). THIS CF HAS BEEN ENTERED AS PART OF THE COMPLAINT RETROSPECTIVE REVIEW. BASED ON INVESTIGATION OF THE SERVICE RECORD FOR THIS EVENT, HARDWARE WAS DEEMED AS THE CONFIRMED FAILURE MODE FOR THE ERRONEOUS ISE RESULTS.