inforMED
MalfunctionIOY

SUPPORT ARM 177

Received Aug 3, 2018 · Event occurred Jul 24, 2018

Report 8010042-2018-00405 · MDR key 7747400

Device

Generic name

Support, Arm

Catalog number

6481720

Product problems

  • Break

Patient

Not reported

  • No Patient Involvement
  • No Patient Involvement

Narrative

Additional Manufacturer Narrative

THE DAMAGED SUPPORT ARM WAS DISCARDED BY THE HOSPITAL. NO PARTS OR PICTURES WERE RECEIVED BACK FOR OUR INVESTIGATION. NO FURTHER INFORMATION WAS GIVEN TO CLARIFY WHERE THE DAMAGE WAS AND HOW THE DAMAGE OCCURRED. THEREFORE NO INVESTIGATION HAS BEEN POSSIBLE. WE ARE THEREFORE UNABLE TO PROVIDE, DETERMINE OR CONFIRM THE CAUSE OF THE REPORTED DAMAGE. GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF MAQUET CRITICAL CARE AB (MANUFACTURER). REF. EXEMPTION #: E2018003. GETINGE USA SALES, LLC 45 BARBOUR POND DRIVE WAYNE, NJ 07470. CONTACT PERSON: (B)(4).

Description of Event or Problem

IT WAS REPORTED THAT THE SUPPORT ARM WAS DAMAGED. THERE WAS NO PATIENT INVOLVEMENT. (B)(4) .