inforMED
InjuryEFS

PHILIPS SONICARE

Received Apr 2, 2018 · Event occurred Mar 24, 2018

Report 3026630-2018-00298 · MDR key 7390496

Device

Generic name

Airfloss 1.5

Model number

HX8240

Product problems

  • Missing Value Reason
  • Missing Value Reason

Patient

Not reported

  • Patient Problem/Medical Problem
  • Patient Problem/Medical Problem

Narrative

Additional Manufacturer Narrative

THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative

CONSUMER STATED THEY EXPERIENCED A BROKEN FILLING.

Description of Event or Problem

CONSUMER CALLED STATING THAT THEY EXPERIENCED A BROKEN FILLING IN THEIR MOUTH WHILE USING THE AIRFLOSS.