inforMED
InjuryGEX

NATURALASE PIQO4

Received Feb 1, 2018

Report 1720381-2018-00001 · MDR key 7233380

Device

Generic name

Naturalase Piqo4

Model number

PIQO4

Catalog number

GA-4000000

Product problems

  • Adverse Event Without Identified Device or Use Problem

Patient

Not reported

  • Burn, Thermal
  • Burn, Thermal

Narrative

Additional Manufacturer Narrative

A LUMENIS HEALTHCARE PROFESSIONAL EVALUATED THE REPORTED EVENT DETAILS CONCLUDING:"SKIN APPEARED ABLATED IN PHOTO OVER AREA'S TREATED. ENERGY SETTINGS APPEARED TOO HIGH AND IRREGULAR PATTERN OBSERVED. DENSE FROSTING OBSERVED IN OTHER AREA'S OF ENDPOINT. PT TREATED WITH HYDROGEL CREAM AND IS RECOVERING". BASED ON INFORMATION ABOVE AN ADVERSE EVENT HAD OCCURRED. LUMENIS IS NOT THE MANUFACTURER OF THE PIQO4 WHICH WERE BEING USED DURING THIS PROCEDURE, LUMENIS IS FORWARDING THE INFORMATION OF THIS EVENT TO THE LEGAL MANUFACTURER, FOCUS MEDICAL FOR FURTHER INVESTIGATION AND CLOSING THIS COMPLAINT.

Description of Event or Problem

A LUMENIS CLINICAL TRAINER REPORTED THAT ONE (1) PATIENT SUSTAINED BURNS ON HEAD AREA FOLLOWING TATTOO REMOVAL TREATMENT WITH A PIQO4 LASER.