MalfunctionKGI

DISCOVERY

Received Jan 10, 2018 · Event occurred Dec 6, 2017

Report 1220984-2018-00056 · MDR key 7180408

Device

Generic name

Densitometer, Bone

Manufacturer

Hologic, Inc

Model number

DISCOVERY-W

Catalog number

N/A

Lot number

N/A

Product problems

Device Displays Incorrect Message
Device Displays Incorrect Message

Patient

Not reported

Not Applicable
Not Applicable

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE SYSTEM RECEIVED AN ERROR AT THE END OF SCAN WHICH PREVENTED THE SCAN FROM BEING VIEWABLE AND CAUSED THE PATIENT TO BE RE-EXPOSED. IT WAS DETERMINED THAT AN ODBC DATABASE REPAIR WAS NEEDED. ONCE THE ODBC DATABASE REPAIR WAS COMPLETED THE SYSTEM IS WORKING AS INTENDED.