inforMED
MalfunctionHAM

NOZZLE,STRAIGHT,ABC,DISP/20

Received Jan 3, 2018

Report 3007305485-2017-00293 · MDR key 7159682

Device

Generic name

Abc Handpieces-open

Catalog number

130343

Lot number

201703294

Product problems

  • Packaging Problem
  • Packaging Problem

Patient

Not reported

  • No Patient Involvement
  • No Patient Involvement

Narrative

Additional Manufacturer Narrative

THE REPORTED DEVICES ARE EXPECTED TO BE RETURNED FOR EVALUATION. A SUPPLEMENTAL AND FINAL REPORT WILL BE FILED UPON THE COMPLETION OF THE PRODUCT EVALUATION AND COMPLAINT INVESTIGATION.

Description of Event or Problem

THE DISTRIBUTOR IN (B)(4) REJECTED 30 ABC NOZZLES FOR "INSUFFICIENT HEATSEAL" DURING INCOMING INSPECTION. IN THIS INSTANCE, THERE WAS NO PATIENT INVOLVEMENT AS THE PACKAGING ANOMALY WAS DISCOVERED DURING INSPECTION PRIOR TO DISTRIBUTION TO AN END-USER. THE REPORT IS RAISED ON THE BASIS OF A DEVICE MALFUNCTION WITH POTENTIAL FOR INJURY WITH RECURRENCE.

Additional Manufacturer Narrative

THIS INCIDENT WAS DISCOVERED TO BE A DUPLICATE OF THE INCIDENT REPORTED ON COMPLAINT (B)(4), MDR 3007305485-2017-00233.