inforMED
MalfunctionJZJ

PREA PREALBUMIN

Received Dec 19, 2017 · Event occurred Dec 4, 2017

Report 1823260-2017-03026 · MDR key 7130650

Device

Generic name

Clinical Chemistry Analyzer

Manufacturer

Roche Diagnostics

Model number

C502

Catalog number

20764655322

Lot number

19429601

Product problems

  • High Test Results
  • High Test Results

Patient

68 YR

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

FURTHER INVESTIGATION WAS NOT ABLE TO DETERMINE A ROOT CAUSE. THERE HAVE NOT BEEN ADDITIONAL SERVICE VISITS RELATED TO THE ISSUE.

Additional Manufacturer Narrative

BASED ON REVIEW OF THE PROVIDED CALIBRATION TRACE, MULTIPLE CALIBRATIONS WERE ACCOMPANIED WITH DATA FLAGS. REVIEW OF THE PROVIDED DATA DID SHOW THAT THE QUALITY CONTROL WAS AT THE UPPER RANGE ON (B)(6) 2017.

Additional Manufacturer Narrative

(B)(4).

Description of Event or Problem

THE CUSTOMER DISCOVERED QUESTIONABLE PREA PREALBUMIN (PAB) RESULTS HAD BEEN GENERATED WHEN THEY PERFORMED A REAGENT LOT CORRELATION. THE RESULTS USING THE PREVIOUS REAGENT LOT WERE HIGHER THAN THE RESULTS USING THAT REAGENT LOT AND A NEW REAGENT LOT FROM A DIFFERENT ANALYZER. OF THE DATA PROVIDED FOR TWO EXAMPLES, ONLY THE RESULTS FOR ONE EXAMPLE WERE DISCREPANT. THE INITIAL RESULT WAS 75 MG/DL WITH THE OLD REAGENT LOT. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. ON (B)(6) 2017, THE RESULT WAS 19 MG/DL FOR THE SAME SAMPLE WITH THE PREVIOUS REAGENT LOT AND WITH THE NEW REAGENT LOT ON A DIFFERENT ANALYZER. THE CUSTOMER CORRECTED THE RESULT ON (B)(6) 2017. THE CUSTOMER DID NOT KNOW OF ANY ADVERSE EVENT FOR THE PATIENT. THE PREVIOUS REAGENT LOT NUMBER WAS 19429601 WITH AN EXPIRATION DATE OF 31-JUL-2018. THE NEW REAGENT LOT NUMBER WAS 24913401 WITH AN EXPIRATION DATE OF 31-MAR-2019. THE FIELD SERVICE ENGINEER (FSE) COULD NOT FIND A CAUSE. HE CHECKED THE PROBE ADJUSTMENT AND RINSE MECHANISM FLUID LEVELS AND PERFORMED A PRECISION CHECK FOR PAB THAT WAS WITHIN SPECIFICATION. HE CALIBRATED AND RAN QUALITY CONTROL THAT WAS WITHIN SPECIFICATIONS.