inforMED
MalfunctionKGI

HORIZON

Received Nov 22, 2017 · Event occurred Sep 11, 2017

Report 1220984-2017-00207 · MDR key 7052987

Device

Generic name

Densitometer, Bone

Manufacturer

Hologic, Inc.

Model number

HORIZON-W

Catalog number

N/A

Lot number

N/A

Product problems

  • Poor Quality Image
  • Device Displays Incorrect Message
  • Poor Quality Image
  • Device Displays Incorrect Message

Patient

Not reported

  • Not Applicable
  • Not Applicable

Narrative

Description of Event or Problem

IT WAS REPORTED THAT AFTER THEY WERE GETTING ERRORS DURING A SCAN, CAUSING THE PATIENT TO BE RE-EXPOSED. IT WAS DETERMINED THAT THE DETECTOR NEEDED TO BE REPLACED. ONCE THIS WAS DONE THE SYSTEM IS WORKING AS INTENDED.