CAREX

Description of Event or Problem

THE USER FELL AT WORK, AND SPRAINED HER KNEE - SHE HAD BEEN GOING TO PHYSICAL THERAPY, AND WHEN SHE IS DONE, THEY PUT AN ICE PACK ON HER. SHE WAS HOME, AND HER KNEE WAS SORE, AND SHE HAD AN ICE PACK THAT SHE BOUGHT HER SON LAST YEAR. SHE PUT IT ON, AND IT HURT, BUT SHE KEPT IT ON FOR 15 MINUTES. HER KNEE AFTER THAT TIME WAS VERY SORE, SWOLLEN, AND VERY RED. SHE PUT A BANDAGE ON IT AND WENT BACK TO WORK. HER BOSS SAW HER, AND HE CALLED HER IN TO LOOK AT HER KNEE, AND HE TOLD HER SHE NEEDED TO GO TO URGENT CARE. THE DOCTOR THERE TOLD HER SHE HAD SECOND DEGREE FROSTBITE, AND THEY GAVE HER A CREAM TO PUT ON.