EASYPULSES

Description of Event or Problem

I'M ON SUPPORT OXYGEN DUE TO COPD. O2 IS SUPPLIED FROM AN O2 BOTTLE THRU A VALVE MADE BY PRECISION MEDICAL. THE VALVE IN QUESTION IS EASYPULSES. THIS VALVE IS NOT WORKING CORRECTLY. IN THE MIDDLE OF THE NIGHT AND I ALMOST DID NOT RECOVER FROM LACK OF CORRECT SUPPLY. VALVE NO LONGER PULSES OXYGEN AND GAVE ME TOO MUCH. I CALLED COMPANY AND THEY WERE RUDE AND UNCARING. I BELIEVE THE COMPANY HAS UPGRADED THEIR VALVE BUT NEVER LET THE SUPPLIER OR CONSUMER KNOW THAT IT HAS A DEFECT.