MalfunctionKGI
HORIZON
Received Nov 7, 2017 · Event occurred Oct 9, 2017
Report 1220984-2017-00135 · MDR key 7006817
Device
Generic name
Densitometer, Bone
Manufacturer
Hologic, Inc.Model number
HORIZON-ACatalog number
N/A
Lot number
N/A
Product problems
- Device Displays Incorrect Message
- Device Displays Incorrect Message
Patient
Not reported
- Not Applicable
- Not Applicable
Narrative
Description of Event or Problem
IT WAS REPORTED THAT AFTER SCAN THE FILE FAILED TO OPEN, CAUSING THE PATIENT TO BE RE-EXPOSED. RESTARTING THE SYSTEM RESOLVE THE ISSUE.