inforMED
InjuryISA

CONAIR

Received Nov 7, 2017 · Event occurred Feb 18, 2016

Report 1222304-2017-00034 · MDR key 7005941

Device

Generic name

Massager

Manufacturer

Conair Corporation

Model number

HM11

Product problems

  • Burst Container or Vessel
  • Fire

Patient

45 YR

  • Burn(s)
  • Burn(s)

Narrative

Additional Manufacturer Narrative

ON 10/16/2017 - WE HAVE REQUESTED THE PRODUCT BE RETURNED TO THE MANUFACTURER. TO DATE, WE HAVE NOT RECEIVED THE PRODUCT.

Description of Event or Problem

ON (B)(6) 2017 - THE CONSUMER CLAIMS THAT THE UNIT BLEW UP AFTER PLUGGING THE CORD IN THE OUTLET. THE CONSUMER RECEIVED A BURN TO HER THIGH AND HER COUCH AND PILLOW WAS CAUGHT ON FIRED. MEDICAL ATTENTION WAS NOT RECEIVED.