inforMED
MalfunctionLBE

ZIPPIE VOYAGE

Received Oct 19, 2017 · Event occurred Sep 25, 2017

Report 9616084-2017-00011 · MDR key 6963645

Device

Generic name

Stroller (chair With Casters)

Model number

EIZ14

Product problems

  • Component Falling
  • Device Operates Differently Than Expected

Patient

2 YR

  • No Consequences Or Impact To Patient
  • No Consequences Or Impact To Patient

Narrative

Additional Manufacturer Narrative

A REPLACEMENT STROLLER HAS BEEN SHIPPED TO THE DEALER ON 10/3/2017. SUNRISE MEDICAL HAS REQUESTED WITH THE DEALER TO SHIP THE STROLLER BACK FOR AN EVALUATION. A SUPPLEMENTAL REPORT WILL BE FILED WITH ANY RELEVANT FINDINGS FROM THE EVALUATION.

Description of Event or Problem

PER DEALER (B)(6) THE SEAT IS NOT LOCKING INTO PLACE. HE STATES THAT THE SEAT FELL OFF. NO INJURY OCCURRED BECAUSE THE CHILD WAS REAR FACING.

Remedial action

  • Replace