inforMED
MalfunctionOCS

SWITCHPOINT INFINITY

Received Oct 3, 2017 · Event occurred Jun 1, 2016

Report 6910415 · MDR key 6910415

Device

Generic name

Endoscopic Video Imaging System/component, Gastroenterology-urology

Model number

0678001000

Catalog number

0678-001-000

Product problems

  • Break
  • Component Incompatible

Patient

Not reported

  • No Information
  • No Information

Narrative

Description of Event or Problem

STRYKER IS USING A VERY POOR QUALITY DVI CONNECTOR FOR THEIR VIDEO INTEGRATION SYSTEM. THIS TYPE OF CONNECTOR KEEPS BREAKING VERY OFTEN, ALMOST WEEKLY. THEY ARE USING A DVI CONNECTOR THAT IS NOT INTENDED TO BE USED FOR THE AMOUNT OF MECHANICAL WORK THAT IT IS USED FOR. WE HAVE 13 OPERATING ROOMS IN OUR FACILITY AND WE REPLACE THIS CONNECTOR ALMOST WEEKLY. THEY BREAK BECAUSE THEY CANNOT WITHSTAND THE WEIGHT OF THE CABLES THAT ARE USED AND ALSO THE AMOUNT OF TIMES THAT THE DVI CONNECTOR NEEDS TO BE USED ON THE DAILY BASIS. MANUFACTURER RESPONSE FOR VIDEO INTEGRATION SYSTEM, (PER SITE REPORTER): THEY HAVE REPLACED THE CONNECTOR MULTIPLE TIMES, BUT HAVEN'T COME UP WITH A SOLUTION.