THERMIPAQ

Description of Event or Problem

THE USER HAD THIS DEVICE IN THE FREEZER FOR AN HOUR, AND PUT IT OVER AN ELASTIC BANDAGE THAT WAS WRAPPED AROUND HER ANKLE AND TOP OF FOOT. THE USER THEN FELL ASLEEP, WOKE UP, AND TOOK THE DEVICE OFF. THE ELASTIC BANDAGE WAS WET IN A COUPLE OF SPOTS. THE BANDAGE WAS UNWRAPPED, AND THE USER IMMEDIATELY HAD LARGE BLISTERS. THE USER USED AN ANTIBIOTIC LIP TREATMENT BY ACCIDENT, AND WHEN SHE WIPED IT OFF, HER SKIN CAME OFF. THE USER WENT TO THE DOCTOR'S, AND THE DOCTOR SAID SHE HAD SECOND DEGREE BURNS. THE USER WAS PRESCRIBED ANTIBIOTICS, AND PUT A CREAM AND NEW DRESSING ON HER INJURIES EVERY DAY, BUT ALSO HAS AN IN-HOME CARE SPECIALIST COME OUT THAT CHANGES IT TWICE A WEEK.