inforMED
MalfunctionIXW

AT2000 XR

Received Aug 9, 2017 · Event occurred Jul 10, 2017

Report 2428225-2017-00001 · MDR key 6777948

Device

Generic name

Processor, Radiographic, Film Automatic

Model number

AT2000XR

Catalog number

45000

Lot number

N/A

Product problems

  • Electrical /Electronic Property Problem
  • Electrical /Electronic Property Problem

Patient

Not reported

  • Shock
  • Shock

Narrative

Description of Event or Problem

A FIELD SERVICE TECHNICIAN REPORTED RECEIVING AN ELECTRICAL SHOCK FROM THE AT2000 XR DEVICE. THE DEVICE IS INSTALLED IN A PRIVATE DENTAL OFFICE.

Remedial action

  • Other