inforMED
MalfunctionNLQ

REPROCESSED HARMONIC SCALPEL

Received Mar 14, 2017

Report 3032391-2017-00009 · MDR key 6404858

Device

Generic name

Ultrasonic Scalpel, Reprocessed

Manufacturer

Medline Renewal

Model number

HAR36M

Lot number

309185

Product problems

  • Device Displays Incorrect Message
  • Device Displays Incorrect Message

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

THE DEVICE IN QUESTION WAS RETURNED FOR EVALUATION. WE CONFIRMED IT HAD BEEN REPROCESSED. THE REPORTED ISSUE WAS CONFIRMED. NO OTHER DEVICE DEFECTS WERE OBSERVED DURING OUR INVESTIGATION. WE CONFIRMED THAT ALL INSPECTION PROCESSES WERE PERFORMED ACCORDING TO SPECIFICATION. THE USER FACILITY DID NOT NOTIFY OUR FIRM AT THE TIME OF THE INCIDENT, THEREFORE FEW DETAILS SURROUNDING THE INCIDENT ARE KNOWN AT THIS TIME. THE USER FACILITY CONFIRMED THAT THE FAILURE OCCURRED DURING USE, HOWEVER, NO MEDICAL INTERVENTION, NO KNOWN PATIENT CONSEQUENCES, AND NO PROCEDURAL DELAY OCCURRED AS A RESULT. THEREFORE, WE ARE FILING THIS MEDWATCH REPORT IN AN ABUNDANCE OF CAUTION. IF ADDITIONAL INFORMATION REGARDING THE INCIDENT BECOMES AVAILABLE, WE WILL UPDATE THIS REPORT.

Description of Event or Problem

A USER REPORTED THAT SHORTLY AFTER BEGINNING USE OF A REPROCESSED HARMONIC SCALPEL, THE GENERATOR BEEPED AND DISPLAYED AN ERROR MESSAGE TO "RELAX PRESSURE". THE DEVICE COULD NOT BE USED TO COMPLETE THE PROCEDURE.