inforMED
InjuryIME

REUSABLE GEL PACK, M, 4.5X10.5IN

Received Mar 14, 2017 · Event occurred Feb 28, 2017

Report 1423537-2017-00076 · MDR key 6402346

Device

Generic name

Pack, Hot Or Cold, Reuseable

Model number

70304

Catalog number

70304

Lot number

UNKNOWN

Product problems

  • Adverse Event Without Identified Device or Use Problem

Patient

62 YR

  • Superficial (First Degree) Burn
  • Superficial (First Degree) Burn

Narrative

Additional Manufacturer Narrative

A DEVICE HISTORY REVIEW (DHR) COULD NOT BE COMPLETED AS NO LOT NUMBER WAS AVAILABLE. SINCE NO SAMPLE HAS BEEN RETURNED AT THIS POINT, A FAILURE MODE OR DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED. THE INFORMATION FOR USE (IFU) ON THE PACK INSTRUCTS THE USER TO HEAT THE GEL PACK FOR 55 SECONDS IN A 750 WATT MICROWAVE AND THEN PLACE IN A SLEEVE OR TOWEL.  THE WATTAGE OF THE MICROWAVE USED IS NOT KNOWN, HOWEVER, THE PACK WAS PLACED IN A PILLOW CASE INSTEAD OF A TOWEL.  A CORRECTIVE ACTION WILL NOT BE INITIATED AT THIS TIME AS THE INFORMATION PROVIDED IS NOT SUFFICIENT TO DETERMINE A DEFINITIVE ROOT CAUSE.

Description of Event or Problem

BASED ON THE INFORMATION PROVIDED BY THE FACILITY THE PATIENT RECEIVED A 1ST DEGREE BURN WHEN THE HOT PACK WAS APPLIED. THE HOT PACK WAS HEATED FOR 1 MINUTE AND WRAPPED IN A PILLOW CASE. THE LEFT LOWER ABDOMEN WAS THE AFFECTED AREA. THE DOCTOR APPLIED A FOAM DRESSING AND THE NEXT DAY REMOVED IT AND APPLIED A TEGADERM FILM DRESSING. PATIENT WAS GIVEN INSTRUCTIONS TO LEAVE THE TEGADERM ON FOR 2 DAYS. NO LOT NUMBER WAS PROVIDED AND THE SAMPLE WAS DISCARDED.