InjuryEFS
WATERPIK WATER FLOSSER
Received Nov 16, 2016 · Event occurred Oct 28, 2016
Report 0001712259-2016-00005 · MDR key 6106048
Device
Product problems
- Improper Device Output
Patient
40 YR
- Sensitivity of Teeth
- Tooth Fracture
- Sensitivity of Teeth
- Tooth Fracture
Narrative
Additional Manufacturer Narrative
UNIT IN QUESTION HAS NOT YET BEEN RETURNED FOR TESTING AND EVALUATION.
Description of Event or Problem
PER THE CUSTOMER....CLAIMS USE OF PRODUCT CAUSED ONE OF HER BOTTOM FRONT TEETH TO CHIP. CUSTOMER WAS USING AT PRESSURE SETTING 6 AND ATTEMPTING TO REMOVE DEBRIS WHEN SHE CLAIMS THE STREAM OF WATER HAD CREATED A CONCAVE INDENTATION IN THE TOOTH. CUSTOMER CLAIMS HER DENTIST IDENTIFIED THE FLOSSER AS CAUSING AN OTHERWISE HEALTHY TOOTH TO CHIP.