inforMED
MalfunctionONN

ORTHOSENSOR VERASENSE KNEE SYSTEM

Received Nov 7, 2016 · Event occurred Oct 25, 2016

Report MW5065944 · MDR key 6092304

Device

Generic name

Verasense Knee System For Journey Ii Bcs

Catalog number

SNN-JRNYBCS78-L

Lot number

051315V12704

Product problems

  • Computer Software Problem
  • Disconnection

Patient

71 YR

  • No Information
  • No Information

Narrative

Description of Event or Problem

PRODUCT WAS ACTIVATED THEN PROPERLY TRANSFERRED TO STERILE FIELD. DEVICE THEN DISCONNECTED FROM THE RECEIVER, AND NO LONGER TRANSMITTED DATA. THIS WAS DISCOVERED WHILE ATTEMPTING TO ZERO THE DEVICE. ALTHOUGH TROUBLESHOOTING ATTEMPTS WERE MADE, THE DEVICE WAS NEVER AGAIN ABLE TO TRANSMIT DATA, AND SO WAS NOT INSERTED IN THE PATIENT. THE DEVICE WAS RETURNED TO SPONSOR FOR REIMBURSEMENT.