inforMED
MalfunctionFEI

SERV REPL, HD COUPLER, 19.5MM

Received Nov 7, 2016 · Event occurred Oct 17, 2016

Report 3003604053-2016-00107 · MDR key 6084162

Device

Generic name

Instrument, Special Lens, For Endoscope

Catalog number

72201635S

Lot number

BBB2125

Product problems

  • Break

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

REVIEW OF THE DEVICE HISTORY RECORDS WERE PERFORMED WHICH CONFIRMED NO INCONSISTENCIES.

Description of Event or Problem

IT WAS REPORTED THAT THE DEVICE HAD BROKEN PARTS. NO PATIENT INJURY OR COMPLICATIONS WERE REPORTED.

Additional Manufacturer Narrative

AN EVALUATION WAS PERFORMED BY THE SMITH & NEPHEW AND COULD CONFIRM THE CUSTOMER COMPLAINT FOR THE DEVISE HAVING A BROKEN PART. A VISUAL INSPECTION WAS PREFORMED AND SHOWED THE COUPLER HAS BEEN USED IN FIELD. THIS DEVICE WAS SHIPPED TO THE CUSTOMER IN 2011. THE EYEPIECE IS CRACKED EXPOSING THE O-RING. THIS IS CAUSED BY HARD CONTACT TO THE EYEPIECE. NO MANUFACTURING RELATED DEFECTS WERE OBSERVED.