MalfunctionINY
MULTICARE
Received Oct 25, 2016 · Event occurred Oct 4, 2016
Report 6054067 · MDR key 6054067
Device
Product problems
- Device Displays Incorrect Message
- Device Operates Differently Than Expected
Patient
62 YR
- No Known Impact Or Consequence To Patient
- No Known Impact Or Consequence To Patient
Narrative
Description of Event or Problem
THE PATIENT'S BED FROZE WHILE THE PATIENT WAS IN ROTATION MODE AT 15 DEGREES. THE PATIENT WAS A CRITICALLY ILL PATIENT IN ARDS THAT REQUIRED ROTATION FOR HER ILLNESS. WE TRIED EVERYTHING TO FIX THE BED SUCH AS TURNING IT OFF, UNPLUGGING IT, PUSHING EVERY BUTTON ETC. ERROR CODE 4 AND 13 APPEARED ON THE SCREEN. WE HAD TO MOVE THE PATIENT TO A NEW BED WITH HER AT 15 DEGREES. THIS NOT ONLY WAS POTENTIALLY DANGEROUS FOR THE PATIENT BUT IT COULD HAVE CAUSED HARM TO OUR STAFF.