inforMED
MalfunctionNOF

3M TRUE DEFINITION SCANNER

Received Oct 19, 2016 · Event occurred Sep 20, 2016

Report 3005174370-2016-00113 · MDR key 6042702

Device

Generic name

System,optical Impression, Computer Assisted Design And Manufacturing (cad/cam)

Catalog number

78007

Product problems

  • Adverse Event Without Identified Device or Use Problem
  • Adverse Event Without Identified Device or Use Problem

Patient

Not reported

  • No Consequences Or Impact To Patient
  • No Code Available
  • No Consequences Or Impact To Patient
  • No Code Available

Narrative

Additional Manufacturer Narrative

AN IN OFFICE ELECTRICAL EVALUATION WAS CONDUCTED AND FOUND THAT THE OUTLET IN THE DENTAL OFFICE WAS NON-CONFORMING, AS IT WAS NOT APPROPRIATELY GROUNDED FOR THE CONNECTION TO THE 3M TRUE DEFINITION SCANNER. APPROPRIATE ELECTRICAL SAFETY MEASURES (ISOLATION TRANSFORMER) ARE PROVIDED WITH THE TRUE DEFINITION SCANNER SYSTEM. THE 3M TRUE DEFINITION SCANNER INSTRUCTIONS FOR USE DOES CONTAIN THE WARNING, 'TO REDUCE THE RISKS ASSOCIATED WITH HAZARDOUS VOLTAGE AND FIRE - USE ONLY A PROPERLY GROUNDED POWER OUTLET; DO NOT USE EXTENSION CORDS OR MULTIPLE PORTABLE POWER SOCKET OUTLETS.

Description of Event or Problem

ON (B)(6) 2016, IT WAS REPORTED THAT A FEMALE PATIENT IN (B)(6) EXPERIENCED AN ELECTRICAL IMPULSE DURING USE OF THE 3M TRUE DEFINITION SCANNER.