InjuryISA
BROOKSTONE
Received May 5, 2016 · Event occurred Dec 1, 2013
Report 1221298-2016-00004 · MDR key 5634180
Device
Generic name
Shiatsu Neck And Back Massager With Heat
Manufacturer
Shenzhen Forrest Health Equipments Co., LtdModel number
863806Product problems
- Adverse Event Without Identified Device or Use Problem
- Adverse Event Without Identified Device or Use Problem
Patient
Not reported
- Not Applicable
- Not Applicable
Narrative
Description of Event or Problem
CUSTOMER LODGED A COMPLAINT VIA IMPORTER'S CALL CENTER ALLEGING THAT AN ELDERLY WOMAN SUFFERED A FRACTURED VERTEBRAE AFTER USE OF DEVICE.