MalfunctionLMB
ICONNECT ENTERPRISE ARCHIVE
Received Feb 16, 2016 · Event occurred Nov 16, 2015
Report 2183926-2015-00204 · MDR key 5437884
Device
Generic name
Picture Archiving And Communication System
Manufacturer
Merge HealthcareModel number
V9.4.3Product problems
- Computer Software Problem
- Patient Data Problem
- Computer Software Problem
- Patient Data Problem
Patient
Not reported
- No Known Impact Or Consequence To Patient
- No Known Impact Or Consequence To Patient
Narrative
Additional Manufacturer Narrative
UPON RETROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.
Description of Event or Problem
AN ICONNECT ENTERPRISE ARCHIVE CUSTOMER REPORTED THAT REPORTS ARE NOT MATCHING/RECONCILING AFTER NAME CHANGE. CUSTOMER FURTHER EXPLAINED IF A TRAUMA PATIENT COMES IN AND PATIENT INFORMATION IS NOT AVAILABLE IMMEDIATELY, PATIENT IS STORED UNDER DOE PATIENT. WHEN THE REPORT IS BEING TRANSCRIBED AS TRAUMA AND PATIENT HAS BEEN DISCHARGED, THE REPORT TYPE DOES NOT MATCH THE STUDY AFTER THE NAME CHANGE. (B)(4).